During which phase are Owner training requirements developed?

During which phase are Owner training requirements developed?

• A. Post-Design Phase
• B. Pre-Design Phase
• C. Construction Phase
• D. Occupancy Phase

Answer: (B)

Defining what operators must know and how they will be trained should happen early, as part of planning the project scope and performance expectations. In the Pre-Design phase, the project team and owner establish the higher-level goals, operating needs, and initial training requirements that will ensure the building can be run as intended once turned over. Setting these training needs at this stage allows the training plan to be aligned with the design decisions, sequences of operation, and commissioning objectives, and it gives time to develop materials, schedules, and resources alongside the design work. If the training requirements are left until Construction or Occupancy, changes to systems or how they operate can occur after the fact, making training content less accurate and necessitating rework. Establishing them early helps ensure the training program fits the final design and supports effective turnover and ongoing operations.

Defining what operators must know and how they will be trained should happen early, as part of planning the project scope and performance expectations. In the Pre-Design phase, the project team and owner establish the higher-level goals, operating needs, and initial training requirements that will ensure the building can be run as intended once turned over. Setting these training needs at this stage allows the training plan to be aligned with the design decisions, sequences of operation, and commissioning objectives, and it gives time to develop materials, schedules, and resources alongside the design work.

If the training requirements are left until Construction or Occupancy, changes to systems or how they operate can occur after the fact, making training content less accurate and necessitating rework. Establishing them early helps ensure the training program fits the final design and supports effective turnover and ongoing operations.